Find your answers in the Frequently Asked Questions and get support for your issues.

General information about Nestlé YEP

The Nestlé YOUth Entrepreneurship Platform, launched on 25 August 2022, aims to empower young innovators around the world to shape the future of food. Here you can access the training, resources and infrastructure to start your own business and develop innovative food products:

• Grow your entrepreneurial skills for free in the Academy

• Be the first to find out about events and programs in the global Events Catalogue

• Get the chance to win rewards and collaborate with Nestlé in Idea Challenge

• Submit your resume and get noticed by recruiters in the Talent Pool

Nestlé YEP is not an innovation program in itself, but your go-to platform where you can find all the innovation initiatives and opportunities at Nestlé. All you have to do is create a free account!

Anyone is welcome in our community! Nestlé YEP is designed for all food enthusiasts passionate about innovation and eager to make a difference in the future of food. This is a great place to start if you're an aspiring entrepreneur looking to start your own business.

Not at all - Nestlé YEP is fully free! You can access all the content and features just by creating your free account.

Find below how to create, unblock, edit or delete your Nestlé YEP account. 
When in doubt, you can always reach us at yep@nestle.com - we're always here to help!

Creating your YEP account is fully free and only takes a few minutes. On the Registration Page:

• Fill in the mandatory fields: Name, Age, Gender and Country
• Set a strong password (min. 12 characters: uppercase and lowercase letters, numbers and special characters).
• Confirm that you are not a robot.

• Once you register, you'll receive an email from us with a one-time activation link. Click on it to confirm your account and start browsing YEP!

"I did not receive the activation email"

• Please give it a few minutes and check your Spam folder.

"I am still missing the activation email"

• You can request a new link on the Activation Page.
• Click "Resend email", type in your email address, and a new link will be sent to your inbox.

You can request a new activation link yourself on the Activation Page

• Click "Resend email" and a pop-up will appear.
• Type in the email address you used to create your YEP account.
• A new verification link should shortly be in your email inbox (make sure to check the Spam).

If you see the message "User is already active":

• Good news, your account is not blocked!
• You can Log in with your credentials, or Change your password (if you have forgotten it).

If you see the message "Invalid user email":

• Your account was not registered properly - please create it again on the Registration page.
• Make sure to fill in the mandatory fields: Name, Age, Gender, Country and Password.

"The link I received by email is not working/it was already used":

• Your account might already be active. If you are unable to Log in, reach out to us at yep@nestle.com and we'll help you access your account.

You can reset your password on the Forgotten Password page.

• Type in your email address, submit, and you'll receive a one-time link you can use to set a new password (don't forget to check your spam!).

Make sure your new password is at least 12 characters long, and contains at least 1 lowercase, 1 uppercase, 1 numeric and 1 special character.

"I'm not receiving any emails"
• Your account was not registered properly - please create it again on the Registration page.
• Make sure to fill in the mandatory fields: Name, Age, Gender, Country and Password.

"My account is blocked, I can't request a password link"
• After multiple attempts, your account gets blocked for security reasons. Send us an email at yep@nestle.com and we'll fix it for you!

To edit your profile or account details, reach out to us at yep@nestle.com with your request and we'll change it for you.

To delete your account and data from the database, please reach out to us at yep@nestle.com with your request. Once the account is removed, we'll reply to your email with the confirmation.

Find below how to access and navigate the Academy. When in doubt, you can always reach us at yep@nestle.com 

You can download your PDF certificate at any time from the Academy. Log in to the specific Academy Course you are interested in, scroll to the "Certificate" activity, and click the Download button. 

Are you having issues accessing the course or the specific certificate? 
Reach out at yep@nestle.com and we can assist you!

Reach out at yep@nestle.com and we will update it for you. Please include the title of the course/certificate and your correct name - we'll send you the edited certificate as soon as it's done!

Depending on the size of the file and the network connection you are using, learning modules can sometimes take a bit longer to load.

Check that your internet connection is stable and working well. Try restarting your router, switching to a different network, or using a different browser to access the Academy. It might also help if you clear your browser cache and cookies, and then try loading the module again.

If the issue persists, please flag it in an email to yep@nestle.com and we will look into it.

Information and support about the events displayed on YEP and their registration process.

Nestlé YEP's Catalogue gathers all innovation events, programs and opportunities at Nestlé in one place, so you can easily filter through and find the right one for you! You'll often see there webinars, trainings, challenges or hackathons, career fairs, networking events, or flagship programs such as the Nestlé R+D Accelerator.

Each event is different - some are open to a global audience, while others only to a specific location/region. Use the filters to browse through the events and check the most relevant ones!

Information about resume submissions in the YEP Talent Pool career feature.

The Talent Pool functions as a database for recruiters to filter through the resumes submitted and pick the best candidates. While you won't be able to find or apply to jobs through this feature, you can always check open positions on the Nestlé Careers page!

Our first tip is make sure you answer all questions in the submission form. Highlight your top skills and let your personality shine through! You'll also increase your chances by completing the YEP Academy Modules and attaching the Certificates to your resume. Recruiters are looking for entrepreneurial skills and innovation mindset - and the YEP Certificate proves that!

At the moment it's not possible to edit your profile after submitting it to the Talent Pool. We'll keep you informed as the feature evolves. If you have submitted some information that is detrimental to your profile, reach out to us at yep@nestle.com and we'll do our best to assist you!

The personal information and data your provided in your submission is stored in the Nestlé database for 2 years. Read more on this topic on Nestlé's Privacy Policy.

Information on career and job opportunities.

Open positions at Nestlé are usually displayed on the website, in the Careers tab. There you can filter by Keywords, Country/Region, or you can chat with the AI Recruiting Assistant to find the best opportunity for you! 

While we're really happy to see your interest in a Nestlé position, we unfortunately don't process any resumes or cover letters received in our inbox. We encourage you to browse through Nestlé's Careers page for open roles, or share your resume to the YEP Talent Pool for a chance to be scouted by Nestlé recruiters!